The canonical wiki space for Solution Manager is wiki.sdn.sap.com/wiki/display/SM. The page below, and the children of it, relate to Solution Manager's business process management capabilities.
SAP Solution Manager is the best way for a new customer to see what business processes come delivered in SAP systems. I meet with many new customers who want to immediately start creating workflows and process flows. SAP Solution Manager answers the question: "What business processes come delivered with SAP - as part of the standard application."
It is also very useful for Upgrade or system maintenance.
- It works with ARIS in modeling what your business processes should be.
- It serves as a 'system of record' for the design of your processes, including documentation, configuration, and project work completed.
- It can be used in conjunction with Solution Composer to see solutions provided by SAP.
- It works in conjunction with SAP Central Process Scheduling providing seamless process automation and job scheduling across both SAP and non SAP environments
- SAP Solution Manager includes both implementations and operations tools. You may want to be sure you leverage the entire capabilities available with Solution Manager, not only the implementation tools.
- You are a new SAP customer and you want to know what processes are delivered with our applications. You need a tool to help you implement SAP and model what your processes will be.
- You are a customer about to perform an upgrade or implement new SAP functionality and you need implementation assistance.
- Business Process Expert Community at SDN
- Online help for Solution Manager.
- Service Marketplace
- Ramp-Up Knowledge Transfer (RKT) (Service Marketplace ID and Password required)
- Solution Composer and Solution Maps
- SAP Central Process Scheduling
|Blog number (high to low)||Subject|
|12086||SAP IT Service Management in CRM 7.0 - An Introduction|
|9985||Service Desk Implementation Guide Part II|
|9489||Service Desk Implementation Guide PART I|
|8256||Creating a Job Request with SAP Solution Manager|
|7317||SAP Solution Manager 4.0 - Project Preparation Phase (Part II)|
|6470||SAP Solution Manager - Roadmap Introduction (Part I)|
|5181||Organize and Perform Testing using Solution Manager|
|3544||System Monitoring configuration guide for Dummies|