Blogs:
- Two options you should know to improve the handling of Contact Persons in CRM
- CRM - Why is it so important to take care for Data Quality?
- CRM - 3 Versions of the Account Overview-Page
- CRM 7.0 - How to distinguish between Contact Persons and Accounts?
- CRM 2007: Different use-cases for merging duplicate Account Records
- CRM 2007 - Different Options to Classify Accounts
- CRM - National Address Versions(in addition: Video available)
- Rule based assignment of Employees
Whitepapers:
- Data Quality - A Key Success Factor in CRM - This whitepaper explains how Data Quality in SAP CRM can get ensured in order to improve the efficiency in all CRM-Processes.
How to:
- Business partner groupings
- How to Delete a Business Partner
- How to switch off the automatic assignment of employee relationship
- How to eliminate Title from contact person sorting