The Resource and Supply Chain Planning for Healthcare Providers ES bundle handles two key functions: it enables healthcare professionals to requisition medical supplies on the one hand and assess human and material resource schedules on the other.
Users can monitor and order any pharmaceuticals, materials, and equipment that are regularly needed in hospital wards. When a list of required supplies has been submitted to the appropriate manager for authorization, the bundle's services can be deployed to ensure that orders do not exceed standing budget constraints. In addition, managers can modify supply lists at their discretion.
The bundle's services also enable healthcare professionals in charge of human and material resources to assess the individual schedules of personnel who will be needed for various procedures as well as the maintenance service schedules for all required equipment through integration of clinical scheduling systems with SAP backend systems including SAP Human Capital Management (SAP HCM) and SAP Asset Management.
Of equal importance is the ability of the Resource and Supply Chain Planning for Healthcare Providers ES bundle to leverage enterprise SOA, enabling communications between SAP backend systems and the many third-party systems typically deployed in today's healthcare facilities. As a result, customers need not discard old UIs or learn new ones but can continue to work in their customary ways without moving from one computer or application to another.
The dual-purpose functionality of this bundle results in two distinct system landscapes. For supply chain management, the ES bundle provides services that interface with SAP Supplier Relationship Management (SAP SRM), and, for checking budget amounts before purchasing, SAP Funds Management.
For resource availability, the bundle's services interface with SAP Human Capital Management (SAP HCM) and SAP Asset Management.
Any industry, large or small, that is engaged in providing public or private healthcare can benefit from the services in the Resource and Supply Chain Planning for Healthcare Providers ES bundle, particularly hospitals and rehabilitation centers.
The roles in the healthcare industry that will use this bundle include, but are not limited to:
- Administrative clerk
- Hospital administrator
For details on Service Operations, Business Objects and Process Components, please check the ES Workplace.
This bundle can be used to integrate SAP ERP and SAP SRM functionality seamlessly into third-party clinical or scheduling applications. Using the Resource and Supply Chain Planning for Healthcare Providers ES bundle, healthcare professionals can integrate functions such as:
- Requisitioning needed hospital supplies, including pharmaceuticals, materials, and equipment
- Modifying lists of supplies
- Managing lists of supplies to fit within budget constraints
- Performing availability checks for human and material resources
This section will explore a series of use cases for the Resource and Supply Chain Planning for Healthcare Providers ES bundle. Each scenario will show how different outcomes can be achieved by using the enterprise services in different combinations. While these examples illustrate a few of the ways that this ES bundle could be used, the intention is to show the flexibility and reusability of these business objects and enterprise service operations so that you will have a clearer understanding of how to best deploy them in your own environment. This wiki is also a space for you to share knowledge and collaborate with others who are implementing the Resource and Supply Chain Planning for Healthcare Providers ES bundle.
The nurse in charge of requisitioning supplies for her hospital ward makes a daily check of its pharmaceutical and medical supplies and is now ready to create another list of items that she will add to the day's shopping cart.
Today the pharmaceutical cabinet is out of several important medicines, so the nurse begins to add them to her shopping cart from the material catalog in her clinical system. Numerous types and quantities of supplies can be placed in a single shopping cart. For instance, in addition to the medicines that the nurse has just selected, she has also added various types of medical and surgical supplies, such as bandages, tapes, and disposable gloves. When the shopping cart contains all of the ward's needed supplies, the nurse can submit it, which invokes the Create Internal Request service operation, which uses the Internal Request business object, the business object that is used to model shopping carts.
By the means of the Find Internal Request By Elements service operation, the nurse's manager gets a list of the purchase requests he needs to review for approval. He can view each of the shopping carts with the contained items via the Read Internal Request service operation and also change or delete individual items because they are too expensive individually or as a group. Once he has added, subtracted, or deleted any item in a cart, he saves the changes by invoking the Update Internal Request service operation.
Before he approves the supplies in any shopping cart, the manager will likely want to check them against the year's budget restraints. To access the budget, he triggers the Find Budget Availability Control Register Item By Elements, which uses the Budget Availability Control Register business object. This service operation shows what is left in a particular budget category.
When the manager deems the items in his shopping cart to be acceptable, he can invoke the Release Internal Request service operation to finalize that approval.
Use Case 2: Assessing the Availability of Human and Material Resources in Preparation for Creating Schedules
The head nurse in charge of human and material resources for her ward's surgery department wants to create a schedule for all surgeries taking place in the next two weeks. Before she can create the schedule, however, it is imperative that she determines which resources, both human and material, are necessary for each of the procedures that the patients will undergo and checks the availability of those resources. Human resources include those surgeons, anesthesiologists, and nurses who are required for a given procedure, along with any specialists that may be necessary. Material resources include the operating rooms and all of the equipment associated with them.
Clinical applications handle this complex scheduling function, but relevant information about staff availability is stored in SAP HCM; relevant information about maintenance schedules for key equipment is stored in SAP Asset Management. Directly from the clinical scheduling application, the nurse can review the availability of staff by triggering the Read Employee Time by Employee service operation which returns all approved absences (like vacation times) of this employee for a given period of time. To be on the safe side, the nurse could also have a look at all the posted leave requests that are not yet approved through the Read Employee Leave Request service operation.
Next, the nurse will need to perform a similar investigation into the availability of all needed equipment.
To ascertain equipment availability, she can invoke the Find Maintenance Plan by Elements service operation.Using this service, she can find the maintenance plans for key pieces of equipment. From the list this service produces, she can trigger the Read Maintenance Plan Schedule service operation, which also uses the Maintenance Plan business object. This service will show when this equipment will be offline for regularly scheduled maintenance and factor that information into the schedule she is developing.
- SAP ERP 6.0
- SAP enhancement package 3 for SAP ERP 6.0
- SAP SRM 6.0
- SAP NetWeaver Process Integration (formerly XI)
- Patient Administration
- Resource Planning and Scheduling
- Medical Documentation and Coding
- Medication and Materials Management
- Medical Activities, Patient Billing and Invoicing