Welcome to the Business KPI Community

 Business KPIs

Business KPIs (Key Performance Indicators) enable a company to measure and monitor its performance on a strategic and operational level.  The KPIs are also known as the "lead indicators" as they help indicate the happenings in advance. Based on the strategic goals of a company, target values for KPIs are set. Comparing actual KPI values to these targets identifies shortcomings immediately and shows improvement potentials for business processes at the same time. This is vital for every company.

Common KPI Language

In today's business world benchmarking has become increasingly important. That means that virtually every company wants to compare its performance to the market leaders. As a result you need a common KPI language.

However, when discussing the benchmarking of business KPIs it is very often the same story. You want to compare your company's performance to your peers, but you just don't know whether your peers are using the same KPIs and the same definitions.
Very often the definitions of the KPIs vary, sometimes the KPIs are even named differently but the definitions are the same. In short, you simply don't know if you are comparing apples to apples or apples to oranges.  

Therefore we launched the "Business KPI Wiki" project to create a unique and consistent set of KPIs that are used and accepted by the market and commonly understood. The goal is to establish a common KPI language spanning all areas of an enterprise.

Your Participation

This community based approach is a unique opportunity to influence the emergence of a business KPI standard. The KPIs will eventually be delivered as preconfigured content of our software in the future, hence, everyone can influence the development.
Please feel free to review the KPI definitions and provide us with your valuable input. 

Project Details

KPI perspectives

According to the balanced scorecard the KPIs are divided into the following four perspectives:

Financial
Customer
Process
HR & Innovation

Create a new page by using the KPI Definition Template

1. Click on Additional Features.
2. Click on tabstrip "Template"
3. Goto "KPI Definition Template" and click "Create page from template".
4. Follow guided steps.
   • Insert variables.
     • Type the name of the new KPI into the textbox (name).
     • Choose the variable for "Direction of Improvement".
     • Click on "Insert Variables".
   • Type a name for the new KPI page (the page name is a key and must be equal to the name you selected above).
   • Specify the location of the new KPI (click on EDIT next to location).
     • Topic: Business Process Expert
     • Parent Page: corresponding to the perspective of the new KPI type ONE out of
       • Financial
       • Customer
       • Process
       • HR & Innovation
   • Enter the KPI data into the given structure.
   • Set labels (click on EDIT next to label).
     • bpx_business_kpis
     • and according to the perspective of the new KPI choose ONE out of
       • bpx_financial_kpis
       • bpx_customer_kpis
       • bpx_process_kpis
       • bpx_hr_kpis
5. Click on save.

KPI Blog

For more information on KPIs and the KPI Wiki project have a look at the KPI Blog.

KPI Video

Watch our KPI Video at YouTube.