SAP Engagement and Service Delivery

SAP Solution Manager has a range of support offerings. Services with predefined contents are the fundamental elements of all support offerings. These services cover the entire lifecycle of the software, from implementation to operation and optimization to upgrade.

These services have the following objectives:

  • Risk minimization
  • Optimization of SAP solutions
  • Knowledge transfer

These services proactively detect and solve technical problems (issues) before they can have a negative effect on business operations. An issue may only be captured by a service and forwarded to a subsequent service that resolves it.

Technical System Landscape

Authorization Objects and Use Cases

If you are interested in all use cases existing for SAP Solution Manager you can just navigate to our Use Case Overview.

The following authoriztation objects are NOT yet fully defined in standard roles that are delivered by SAP for this scenario.
This overview should help you to define the objects according to the listed Use Cases:

Authorization Object Use Cases
AI_CCDB_SC
No content found for label(s) +usecase_AI_CCDB_SC, +usecase_sap_engagement_and_service_delivery.
AI_SOL_DIR
No content found for label(s) +usecase_AI_SOL_DIR, +usecase_sap_engagement_and_service_delivery.
B_BUPA_RLT
No content found for label(s) +usecase_B_BUPA_RLT, +usecase_sap_engagement_and_service_delivery.
B_NOTIF_BC
No content found for label(s) +usecase_B_NOTIF_BC, +usecase_sap_engagement_and_service_delivery.
B_USERSTAT
No content found for label(s) +usecase_B_USERSTAT, +usecase_sap_engagement_and_service_delivery.
[CRM_IBASE]
No content found for label(s) +usecase_CRM_IBASE, +usecase_sap_engagement_and_service_delivery.
CRM_ORD_OE
No content found for label(s) +usecase_CRM_ORD_OE, +usecase_sap_engagement_and_service_delivery.
CRM_ORD_PR
No content found for label(s) +usecase_CRM_ORD_PR, +usecase_sap_engagement_and_service_delivery.
D_DATA2SAP
No content found for label(s) +usecase_D_DATA2SAP, +usecase_sap_engagement_and_service_delivery.
D_MOPZSYSI
No content found for label(s) +usecase_D_MOPZSYSI, +usecase_sap_engagement_and_service_delivery.
D_SOL_VSBL
No content found for label(s) +usecase_D_SOL_VSBL, +usecase_sap_engagement_and_service_delivery.
D_SOLUTION
No content found for label(s) +usecase_D_SOLUTION, +usecase_sap_engagement_and_service_delivery.
D_SVAS_SES
No content found for label(s) +usecase_D_SVAS_SES, +usecase_sap_engagement_and_service_delivery.
S_ADMI_FCD
No content found for label(s) +usecase_S_ADMI_FCD, +usecase_sap_engagement_and_service_delivery.
S_APPL_LOG
No content found for label(s) +usecase_S_APPL_LOG, +usecase_sap_engagement_and_service_delivery.
S_BTCH_ADM
No content found for label(s) +usecase_S_BTCH_ADM, +usecase_sap_engagement_and_service_delivery.
S_BTCH_JOB
No content found for label(s) +usecase_S_BTCH_JOB, +usecase_sap_engagement_and_service_delivery.
S_DATASET
No content found for label(s) +usecase_S_DATASET, +usecase_sap_engagement_and_service_delivery.
S_DOKU_AUT
No content found for label(s) +usecase_S_DOKU_AUT, +usecase_sap_engagement_and_service_delivery.
S_FOBU_MTH
No content found for label(s) +usecase_S_FOBU_MTH, +usecase_sap_engagement_and_service_delivery.
S_RFC
No content found for label(s) +usecase_S_RFC, +usecase_sap_engagement_and_service_delivery.
S_RFC_ADM
No content found for label(s) +usecase_S_RFC_ADM, +usecase_sap_engagement_and_service_delivery.
S_RFC_TT
No content found for label(s) +usecase_S_RFC_TT, +usecase_sap_engagement_and_service_delivery.
S_RZL_ADM
No content found for label(s) +usecase_S_RZL_ADM, +usecase_sap_engagement_and_service_delivery.
S_SDCC_ADD
No content found for label(s) +usecase_S_SDCC_ADD, +usecase_sap_engagement_and_service_delivery.
S_SMSYEDIT
No content found for label(s) +usecase_S_SMSYEDIT, +usecase_sap_engagement_and_service_delivery.
S_SMSYSYST
No content found for label(s) +usecase_S_SMSYSYST, +usecase_sap_engagement_and_service_delivery.
S_SPI_AUTH
No content found for label(s) +usecase_S_SPI_AUTH, +usecase_sap_engagement_and_service_delivery.
S_TABU_DIS
No content found for label(s) +usecase_S_TABU_DIS, +usecase_sap_engagement_and_service_delivery.
S_TRANSLAT
No content found for label(s) +usecase_S_TRANSLAT, +usecase_sap_engagement_and_service_delivery.
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