Overview
SAP Support Desk is a mobile application that allow you to interact with the SAP Service Marketplace and the Active Global Support Organization, directly from your Android device .
The "app" allow to perform the following tasks:
- Display your Customer Messages Inbox
- Search and Display SAP Notes
- Open and Book Remote Connections
- Store User and Password for the remote support in the secure container
- Contact SAP Customer Interaction Center Worldwide
- Read SAP Hot News, Top Notes, etc. Via RSS Feeds
Availability
- Free Application for Android phone or Android tablet
- Your account (Service Marketplace User ID) should be associated to an Enterprise Support , MaxAttention or PSLE contract
Download
Link for download
SAP Support Desk for Android
The "app" can also be found in Google Play as "SAP Support Desk"
Details
| Screenshots |  |
|---|---|
| How to Use it | SAP Support Desk Mobile Application User Manual Android.docx |
| Planned Availability | Beta on Q2 2013 |
| Supported Devices | Phones and tablets with OS Android 4.0 or higher Supported Resolutions: 480x800 600x1024 800x1280 |
| Backend | SAP Cloud Computing |
Support:
| Topic | Channel |
|---|---|
| How to use the application, FAQ, questions | Forum |
| Bug or Malfunctions | SAP Customer Messages on MOB-APP-DSK |
| Feedback & Suggestions | supdesk.mobile@sap.com |