This guide intends to help customers solving typical and known issues related to TREX 6.10, TREX 7.00, TREX 7.10.

The TREX team is constantly working to make available a high quality, interactive and easy-to-use troubleshooting guide. This way our customers can easily and quickly find answers to ordinary problems without having to open a customer messages for every case.

Note:
This troubleshooting guide does not claim to be fully complete or correct, although we try our best to keep it up-to-date. In addition, applying the proposed steps happens on your own risk. Its content may be modified, updated or removed without prior notice, so we do not warranty the completeness, timeliness and accuracy of the content.

To find out a solution for a problem you are experiencing, please click on the link related to the system you are using.

• TREX for Enterprise Portal
• TREX for CRM
• TREX for E-Recruiting
• TREX for KM
  

• Did not find a solution to your issue?

Sporadically new revisions of TREX are released and can be downloaded from the SAP Software Download Center.

Please keep in mind that this troubleshooting guide is not supposed to be an official support channel. Any inquires due to software misbehavior should be reported via customer message.

For more information, see How-To write optimal customer messages.

Official documentation can be found at:

• SAP Help Portal