Focus on Business Excellence with SAP - How to Develop & Sustain Your SAP Center of Excellence
This is a SAP Community Network (SCN) event focused on " How to Develop & Sustain your SAP Center of Expertise ". This session is for Managers and Directors seeking to gain measurable business benefit from enterprise applications investments and to create an organization that can provide continuous business process improvement. This extends from firms that are launching their initial SAP implementation through firms that have long since implemented SAP.
Join us for a full-day workshop that will put you fully on the path toward planning and building a viable SAP Center of Excellence. The workshop includes a deep dive into the only existing methodology for planning & building a SAP Center of Excellence.
“The most successful SAP Enterprises around the world have at least one thing in common. They own highly effective SAP Centers of Excellence.” Derek Prior of Gartner
Workshop: Business Excellence with SAP - How to Develop & Sustain Your SAP Center of Excellence
All attendees will receive a signed copy of The SAP Green Book, Thrive After Go-Live which provides deep background relative to Centers of Excellence. We also provide a CD of all presentation material, relevant white papers, and more.
This workshop will cover:
The history, evolution, and justification of Center of Excellences, Center of Excellence Domains & Composition, SAP Maturity Model & Assessment, Center of Excellence Governance, Best Practices and The Bridge Method for Building a Center of Excellence.
Center of Excellence Composition
A Center of Excellence is as unique as the company it supports. While differentiators exist to achieve your unique goals and size, all Centers of Excellence are built on a foundation of domains. In this section you will learn about the four Center of Excellence domains, the Roles and Responsibilities of Center of Excellence staff, and the importance of the Run SAP Methodology.
Striking the balance between skilled staff and low cost is a constant challenge for every Center of Excellence leader. In this section you will learn how to properly staff your Center of Excellence while controlling costs. You will understand how to attack your staffing challenge strategically and how to effectively partner with, and govern, service providers.
An ancient Chinese proverb states that "The journey of a thousand miles begins with one step." The initial assessment is your first step. In this section you will learn about the Center of Excellence Maturity Model. You will further learn how to assess our own SAP Maturity. This will help you in your planning as well as your ongoing improvement process.
Very often, once an SAP implementation goes live, there is an exodus of the development team who go back to their “real jobs”. More times than not, they will find those real jobs have dramatically altered. By preparing for this with a firm set of Best Practices, you will be on your way to a thriving Center of Excellence. In this section we will teach you about the critical role of Business Process Measurement. We will also explain how “Keeping the band” together will help you avoid becoming a Center of Mediocrity.
The Bridge Method: Building Your Center of Excellence
Many integrators claim they have a methodology but what they offer is highly IT-centric. With the Bridge Method, we will show you a step by step process to integrate your business into your Center of Excellence and measure the effectiveness of your Center of Excellence, not by downtime, but through improvements in profits, customer satisfaction, and greater efficiency. We will walk you through the Initiation and Assessment process, the Justification effort to ensure proper investment, the evolution and Planning process to ensure the scope of your Center of Excellence is complete and finally, how to launch and monitor the Center of Excellence’s activities.
We will close with a Open Discussion to field questions and address your particular issues.
Who should attend:
Managers and directors seeking to gain measurable business benefit from enterprise applications investments and to create an organization that can provide continuous business process improvement. This extends from firms that are launching their initial SAP implementation through firms that have long since implemented SAP.
Michael Doane, Author of The New SAP Blue Book and The SAP Green Book, Thrive After Go-Live. SAP consulting and research since 1995.
A leading authority on enterprise applications, Michael Doane has thirty-six years of business and information systems experience, including sixteen years in consulting. He advises clients on strategies, implementation and integration, service provider selection and management, and best practices and methods for deriving value from enterprise applications investments.
In addition to prior roles as a practice lead at Grant Thornton and The Consulting Alliance, Mr. Doane has directed several major consulting engagements for large systems integrators, most notably in financials and logistics, in North America, Europe, and Asia. Prior to entering the world of consulting, he was the European IS director for the Plessey Company Ltd. and for Ferry Peter, a division of Wiggins Teape.
Mr. Doane has provided more than seventy Executive SAP Seminars in both a public setting and for individual firms. More recently he has been providing Thrive After Go-Live presentations to selected clients of SAP as well providing Center of Excellence Workshops and related consulting.
Mr. Doane is the author of the celebrated The New SAP Blue Book, a Concise Business Guide to the World of SAP and The SAP Green Book, Thrive After Go-Live. He is a regular columnist for ERP.com and has a blog (http://firstname.lastname@example.org) In addition, he has led numerous executive seminars in the U.S. and Europe on the subjects of software selection, return on information systems investments, and implementation methodologies.
Date: Tuesday, July 26th 2011
Time: 8:30 am to 5:00 pm MNT ( * Registration at 8:30 am)
Location: Calgary SAP Offices Banff Room ( 400 3rd Avenue SW, Suite 600, Calgary )
Cost: No Charge for this SAP Community Network (SCN) SAP Inside Track event
Questions: For further inquires or to register please contact Paul Kurchina via email Paul@Kurchina.com